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Return, Refund and cancellation policy :

Return: Time period within which a product can be returned, Criteria’s for return, products which can be return

Refund: Mode of refund, time taken for refund, criteria’s for refund, return refund and cancellation refund.

Cancellation policy: time period with in which a product can be cancelled before it dispatched.

Cancellation Policy

All Bookings made through www.travelspro.com & agents.travelspro.com are considered Refundable or Non-refundable based on the Fare Rules mentioned on that flight while booking. Apart from Airlines cancellation charges. Travelspro will charge additional INR 100 (Incl of all taxes) as their service charge.

Cancellation requests sent 6 hrs prior to flight departure will be considered valid cancellation request.

Cancellation request sent within after Scheduled flight departure time will be considered under No Show and applicable NO Show Charges as applied by the Operating airlines will charged. Travelspro will charge additional INR 100 (Incl of all taxes) as their service charge.

In case the client is cancelling a tour/travel services or any other booking due to any avoidable/unavoidable circumstances we must be informed in written via mail. And as per the rule, cancellation charges would be effective from the date we receive letter in written and following amounts will be retained:

* 60 days & prior to arrival - 10% of the tour/service cost.
* 59 days to 30 days prior to arrival - 20% of the tour/service cost.
* 29 days to 15 days prior to arrival - 25% of the tour/service cost.
* 14 days to 08 days prior to arrival - 50% of the tour/service cost.
* 07 days & less, prior to arrival or no show - NO REFUND

Cancellation for Hotel Booking will be in accordance applicable cancellation policy of respective hotel, Travelspro will charges cancellation fee of INR 300 per booking over and above the Cancellation charges imposed by respective Hotel

“Subject to Package Terms and Conditions”

Refund Policy:

All normal cancellation requests refund will be processed within 48 hr of flight cancellation.

If flight booked from deposit mode refund will reflect in the agent account. If we have received the payment through Online Transaction the refund will credited to respective account. Payment made using any other form of payment will refunded by Cheque within a period of 45 days from dated of receipt of request All refund shall be processed subject to processing of refunds by the respective airline/service provider .

No show refund will be processed once we received the refund from the airline. No show refund may take time up to 45 days.

In case the client is cancelling a tour/travel services or any other booking due to any avoidable/unavoidable circumstances we must be informed in written via mail. And as per the rule, cancellation charges would be effective from the date we receive letter in written and following amounts will be retained:

Refund due to cancellation of Hotel booking will be strictly in accordance with Refund Policy of the respective hotel and refund charges will be Credited upon approval of Refund & payment from respective Hotel

Thank you for using Travelspro.com.!